1. Boulters Lock Residential Home Enter and View Report

    Report -

    We visited to observe residents engaging with the staff and the care environment, capture the experience of residents and their families/visitors and to record any ideas they may have for change to improve their experience.

  2. Sign up for the Healthwatch WAM Newsletter

    News -

    Sign up to receive a regular email newsletter highlighting all of the work and projects we have been carrying out in Windsor, Ascot and Maidenhead. The newsletter also features health and social care news from around WAM and East Berkshire.

  3. Annual Report 2020 - 2021

    Report -

    Through the Pandemic – Healthwatch Windsor, Ascot and Maidenhead Annual Report 2020 - 2021

  4. Share your feedback to improve care in your community

    News -

    ‘Share for Better Care’, a new campaign launched by Healthwatch, aims to help address health inequalities across England.

  5. Queens Court Care Home

    Report -

    Enter and View Report Queens Court Care Home

  6. Report on the experiences of local people with a learning disability when using hospital services

    Report -

    During Learning Disability Week 2018 we helped support Mencap's Treat Me Well campaign by finding out more about how people with a learning disability are treated and supported when using hospital services.

  7. Prospect Park Enter and View Report

    Report -

    Local Healthwatch across Berkshire worked together in teams to asked patients to complete an anonymous survey and/or to take part in one-to-one or group conversations.

  8. Hospital Discharge Report

    Report -

    Every patient should be fully involved in the discharge assessment and, where a patient consents, family or carers should also have the opportunity to contribute to this.

  9. Healthwatch England Annual Report 2019 - 2020

    Report -

    Since COVID-19 struck, the work of the Healthwatch network to support and listen to local people became more crucial than ever. Find out more in Healthwatch England's 2019-20 annual report to Parliament about how we have helped make care better.

  10. Windsor, Ascot, and Maidenhead residents tell us What Matters Most when it comes to health and social care services

    Report -

    The What Matters Most survey ran from March to May 2021 and 244 people shared their views and experiences with us. A big thank you to everyone who participated.

  11. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  12. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.