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We visited to observe residents engaging with the staff and the care environment, capture the experience of residents and their families/visitors and to record any ideas they may have for change to improve their experience. -
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During Learning Disability Week 2018 we helped support Mencap's Treat Me Well campaign by finding out more about how people with a learning disability are treated and supported when using hospital services. -
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Local Healthwatch across Berkshire worked together in teams to asked patients to complete an anonymous survey and/or to take part in one-to-one or group conversations. -
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Every patient should be fully involved in the discharge assessment and, where a patient consents, family or carers should also have the opportunity to contribute to this. -
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Healthwatch Windsor, Ascot & Maidenhead is the local independent champion for people who use health and social care services. Find out more about what we did during the year. -
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Healthwatch Windsor, Ascot & Maidenhead is the local independent champion for people who use health and social care services. Find out more about what we did during the year. -
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Healthwatch Windsor, Ascot & Maidenhead is the local independent champion for people who use health and social care services. Find out more about what we did during the year. -
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Since COVID-19 struck, the work of the Healthwatch network to support and listen to local people became more crucial than ever. Find out more in Healthwatch England's 2019-20 annual report to Parliament about how we have helped make care better. -
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The What Matters Most survey ran from March to May 2021 and 244 people shared their views and experiences with us. A big thank you to everyone who participated. -
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Through the Pandemic – Healthwatch Windsor, Ascot and Maidenhead Annual Report 2020 - 2021 -
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Our nation’s health faces enormous challenges. Find out in the Healthwatch England Annual Report to Parliament how your feedback has helped NHS and social care services improve care and the plans for the future. -
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Mind The Gap aims to support the NHS and its partners to deliver on the Long-Term Plan commitment to improve the identification and support of carers from vulnerable communities who are less likely to use and/or have positive experiences of services. -
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Championing what matters to you -
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We are pleased to provide you with the latest report from Healthwatch Windsor, Ascot and Maidenhead regarding access to GP led services. -
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We are pleased to share our findings from our recent survey, finding out the experiences of local people waiting for hospital treatment. -
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Windsor, Ascot & Maidenhead residents tell us What Matters Most when it comes to health and social care services. -
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In 2016 the Accessible Information Standard was introduced to give disabled people and people with sensory loss the legal right to receive information from the NHS and local adult social care. -
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Together we’re making health and social care better
Annual Report 22/23 find out what we got up to in 2022-23 and read about our plans for the future. As always we’ve done our best this year to put your voices at the heart of health and social care -
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The Big Health Chat tour and report recognise how a variety of services, and the environment where people live, affect the health and wellbeing of our community. These include housing, transport, leisure, police and community assets.. -
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A summary of our monthly hospital visiting program which has been running since September 2023. We have spoken to 240 patients, visitors, volunteers, and staff at Frimley and Wexham Park hospitals. -
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Enter and View Report Queens Court Care Home -
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Independent survey on Carewatch domiciliary care provision