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Every patient should be fully involved in the discharge assessment and, where a patient consents, family or carers should also have the opportunity to contribute to this. -
Advice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect. -
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Local Healthwatch across Berkshire worked together in teams to asked patients to complete an anonymous survey and/or to take part in one-to-one or group conversations. -
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Healthwatch Windsor, Ascot & Maidenhead is the local independent champion for people who use health and social care services. Find out more about what we did during the year. -
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During Learning Disability Week 2018 we helped support Mencap's Treat Me Well campaign by finding out more about how people with a learning disability are treated and supported when using hospital services.